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Water Connections
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KICOWASCO is a cornerstone of any community’s infrastructure, playing a crucial role in ensuring that residents and businesses have access to clean water and that wastewater is properly managed.
Additionally, KICOWASCO works in collaboration with local governments, regulators, and other stakeholders to ensure that water is provided in an equitable manner, especially in areas where access might be limited or where the population is growing rapidly.
News & Events
Kagio customer service clinic day
March 27, 2024
KAGIO CUSTOMER SERVICE CLINIC DAY Today 27th day of March 2024 , KICOWASCO is delighted to register new connections to Kangai customers.We are currently undertaking…
2021-2026 Strategic Plan launch.
March 25, 2024
Kirinyaga County Water and Sanitation Company PLC (KICOWASCO) is a water and sanitation services provider established under the company’s Act 2015 of the law of…
Customer Care clinic at Kimicha Town
March 23, 2024
KICOWASCO is in the front line to solve all customer complaints as well as ensure connection of water to all new customers.
H.E. President William Samoei Ruto commissions Kerugoya-Kutus Water Supply
November 4, 2023
H.E. President William Samoei Ruto commissions Kerugoya-Kutus Water Supply project at Kagio.The people of Kirinyaga County will now enjoy clean and sustainable water supply. We…
A NEW DAWN! KIRIWASCO unveils KICOWASCO
November 5, 2019
The company holds it's first stakeholders meeting after the company transited from being under registration of a company limited by guarantee to a company limited…
Events & Notices
Please be informed that there will be a water disruption in the areas of Kiangwaci, Gacharu, and Ndia TVC from 1st February 2025 to 22nd February 2025. This is due to the ongoing line relocation to facilitate road construction by Dejosco Ltd and Zerubbabel Tailor Ltd.
We regret any inconvenience caused and appreciate your understanding during this period.
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Service Request:
KICOWASCO is mandated to provide water and sanitation services efficiently and economically.
- Access your Safaricom menu, then select M-PESA.
- Choose Lipa na M-PESA, then Pay Bill.
- Enter the KIRIWASCO Mpesa Pay bill number, 350850.
- Enter your your account number
- Next, enter the amount to pay.
- M-PESA asks you for your M-Pesa PIN. Enter your PIN.
- Double check and confirm that you have entered the right information and hit OK to send and complete the M-PESA transaction.
- You now receive a transaction confirmation SMS from M-PESA.
Bill query
Dial *483*85#
We have made tremendous achievements in the development of water infrastructure across the Kirinyaga county
Water Coverage
92%
Customer Satisfaction Index
78%
Non-Revenue Water
34%
Payment Options

