You can learn more from our asked questions
It takes 14 days for a new consumer to be connected.
It takes 1 billing cycle which is 30 days.
As part of the service improvement KICOWASCO have partnered with other service providers and you have to ensure that you have registered for e-billing services by dialing *483*85#.
Water shortages arise from leakages, illegal connections, and vandalism of the piping system, poor infrastructure and natural conditions like drought. The Company is tackling some of these problems by purchasing and installing water meters and other equipment to enhance service provision. The company promises to continuously repair all leaks within 48hours of reporting.
KICOWASCO is committed to ensuring that you are reconnected within 24 hours after paying the required amount.
As part of the service improvement KICOWASCO have partnered with other service providers and you have to ensure that you have registered for e-billing services by dialing *483*85#.
Still have you any problem for solutions?
For any inquiries relating to water connection, billing, leakages or any other services feel free to call us during business hours. You can also fill the form below to contact us. Note ALL fields marked with (*) are mandatory.
Head office address:
Call Us:
Mail for information:
helpdesk@kicowasco.co.ke
